PUBLIC NOTICE
Extension of Voucher Validity
Important Information for Voucher Holders
Date of Issue: 18th August 2025
Dear Guests,
We wish to notify all customers who hold vouchers originally purchased for use at The Highfield House and Grounds LLP or 1864 Ltd of the following important update and extension to validity.
Voucher Validity and Use
All vouchers purchased from 18th August 2024 onwards will only be honoured against accommodation (room stays) and private hire at The Highfield.
Vouchers are valid for 12 months from the date of purchase.
For vouchers purchased after 18th December 2025, validity will extend for 12 months from the purchase date.
For vouchers purchased on or before 18th December 2025, validity will cease on 18th December 2025.
After these dates, vouchers will be invalid and no longer redeemable, unless otherwise formally agreed in writing with East Yorkshire Hospitality Developments Ltd (EYHD).
Please note: vouchers can no longer be redeemed against food and drink at The Highfield.
Reason for This Change
Vouchers were purchased under either The Highfield House and Grounds LLP or 1864 Ltd.
Both of these companies have since ceased trading, with The Highfield House and Grounds LLP entering voluntary liquidation in June 2025.
From this point, the operations of accommodation and private hire at The Highfield were taken over by East Yorkshire Hospitality Developments Ltd (EYHD).
The Mill and Vine Ltd now operate all food and drink services at The Highfield, independent from EYHD.
In good faith, EYHD honoured the full value of vouchers (including food and drink) for a two-month grace period from 18th June to 18th August 2025.
As a further gesture of goodwill to our valued guests and the local community, EYHD will continue to accept these vouchers within their own hospitality services until the dates set out above.
Legal Position
Under UK Insolvency Law, when a company enters liquidation or ceases trading, any outstanding vouchers become unsecured creditor claims against that company and are not legally enforceable against successor businesses (see Insolvency Act 1986, Section 382).
As such, EYHD has no legal obligation to honour vouchers issued by The Highfield House and Grounds LLP or 1864 Ltd.
However, EYHD has chosen to extend this goodwill arrangement so that existing voucher holders can still receive benefit within our current accommodation and private hire services.
Terms & Conditions of Use
Services Covered: Vouchers may only be redeemed against room stays or private hire at The Highfield.
Balance Payment: Any remaining value of the bill, after deduction of the voucher amount, is payable in full at the time of booking.
Notification Requirement: All vouchers must be declared at the time of booking and presented prior to use.
Exclusions:
Vouchers will not be accepted after a booking has already been made.
Vouchers cannot be redeemed against any third-party bookings or promotional prices.
Vouchers hold no cash value and are not refundable.
Booking Process: To make a booking using a voucher, please contact our reservations team directly at reservations@thehighfield.uk.
Summary
Valid for use: Room stays & private hire (not food & drink).
Validity period: 12 months from purchase date, or until 18th December 2025 for vouchers purchased before this date.
Booking condition: Must be declared at time of booking.
We appreciate your understanding and thank you for your continued support. If you have any questions or would like to discuss the use of your voucher, please contact us at reservations@thehighfield.uk. or for management accounts@ey-hd.com
Warm regards,
The Management Team
East Yorkshire Hospitality Developments Ltd (The Highfield)